We use our “Google Drive Account” to store the surplus lists. Google Drive is an online storage system where we keep all of our files (Surplus Lists, Property Information Reports, Forms, etc). We “Share” our online folders with your Google Account so that you can download the items. As long as you are logged in to the Google Account that you supplied to us during registration, once you click the links we provide on this website, you are able to download our files. When you go to Google.com, you can see the account that is logged in at the top right. Make sure you are logged in to your Google Account.
If you see this screenshot below, you are either trying to access the files with the incorrect Gmail/Google Account (many people have more than one Google Account) or we added the incorrect account for sharing and you need to contact us.